“Since using Rentrax, our in-store customers’ wait time decreased by 30% and our revenue increased by 15%”
With the objective to reduce in-store customers’ wait time and eliminate pen and paper, Yes Cycle Adventures, decided to start using Rentrax. Yes Cycle’s Denmen location went through a complete digital transformation overhauling the shop operation to support online and kiosk reservations. In addition to the improvement in customers’ experience, by reducing average wait time to less than 3 minutes, the shop saw a 15% increase in revenue and 20% savings on employee costs. It did not take long for Fabio, Yes Cycle’s founder, to implement Rentrax in their second location.