Case Study

Yes Cycle Case Study

Yes Cycle increased their revenue by 20% and eliminated human errors with Rentrax software.

The Client

Yes Cycle is a very busy sports equipment rental store located in the heart of downtown Vancouver just across the Stanley Park. Their fleet includes variety of bikes, ski equipment and accessories.

The Challenge

The client wanted a flexible and easy to use rental management system to increase sales, eliminate human error, streamline their operation, better inventory management and monitor their every aspect of their fleet. The application had to be easy to use by staff and customers and scalable.

Key Requirements

– Ability to adjust pricing based on low to high season.
– Ability to book online and automatically synch with the system.
– Monitor promotions and marketing expenditures allowing for increased return on investment.
– Improve equipment depreciation by managing their usage life cycle.

How Rentrax Helped

Rentrax staff met with the client to discuss their needs. We identified early on that the software would be a good fit for this client and presented the application and a demo to the client. The client agreed to test and see it in action for himself. Rentrax set up a test account for them to use. The client liked what they saw and decided to use it. We maintained in contact with them to make sure everything is working well as they wanted it. The client is very happy as the software met and exceeded all of their expectations. In the busy season in particular, their staff are able increase customer turnovers maximizing store sales quota. In fact their profit increased by 20% this year.